Refund policy

UnixThread is fully committed to our customer's satisfaction. If there are issues with your recent purchase, please contact us through email.

Things to consider:
  • Manufacturer or Shipping damages with receipt are accepted for return and exchange.
  • Wrong items delivered are accepted for returns that include wrong size, color and missing quantity.
  • Items must be in the same condition as it is delivered (include tags, pouches, receipt, unworn and unwashed).
  • We accept return and replacement for 7 days upon delivery date (Contact us immediately).
  • We will check the items first once we received it and make conclusion after that.
  • Important to include pictures of the actual reason of return and replacement.
  • We accept any return and replacement if we still have a size adjusted to your demand or change item.
  • If the mistake made on our end, we will be the one who will shoulder all the shipping expenses.
  • But if the customer's fault, shipping fee will be paid by the customer.
  • If you see any issue, we are willing to help you.